CEU Catalog

Title Certification Topic Code Credit Hours
Commercial Payers: Top Payment and Compliance Issues CAC, CACO Compliance 1.50 Purchase
Even though Medicare is the single largest payer for most ambulance services, you can’t overlook the importance of properly navigating your commercial insurance claims.  This session will look at some of the most troubling commercial payer issues facing ambulance services, how your state law can affect the situation, and how to navigate this often difficult payment terrain. $60.00  
Dealing with Documentation Conflicts CAC, CACO Patient Care Documentation 1.50 Purchase
What happens when you’re faced with inconsistent documentation?  What do you do when the dispatch documentation says one thing, the PCR says something else, and the PCS or facility records say something entirely different?  Conflicts in documentation can have many root causes, and we’ll explore those, and give you workable strategies for dealing with discord in the multiple sources of documentation you need in the billing process. $60.00  
PWW Media Compliance in 911 Contracts CAC, CACO Compliance 1.50 Details
The landmark case involved allegations that a local agency received kickbacks in awarding a contract to a vendor.  Though there were many unique aspects of that EMS system that made the government’s case highly questionable, there are nevertheless many important principles of compliance that must be followed whenever an ambulance company enters into a contract – or even an unwritten arrangement - to provide EMS in a community.  $129.00
PWW Media ED Wait Times and the Ambulance Patient Offload Crisis: What EMS Needs to Know Webinar Recording CAC, CACO, CAPO ICD/Condition Coding 1.50 Details
Prolonged patient offload times are an increasing challenge for EMS systems as the delta wave of COVID cases crushes emergency departments throughout the country.  Unprecedented patient volumes in often understaffed EDs are causing an EMS crisis as ambulances are being tied up for extended wait times, sometimes for hours on end. EMS crew members are being told they must wait with their patients – sometimes even in their ambulances – until the ED staff is ready to accept them. Nationwide reports indicate that many EMS agencies, and individual EMS practitioners, are stressed to the breaking point $129.00
Re-Engineering Your Non-Emergency Call Intake Process CAC, CACO Compliance 1.50 Purchase
This session will address how to re-engineer your non-emergency call intake process, while at the same time anticipating and managing the inevitable push-back that comes from facilities when transport providers enhance their intake process. $60.00
Where Compliance Meets QI: Implementing Compliance Performance Indicators CAC, CACO, CAFO Compliance 1.50 Purchase
Most EMS agencies have a robust Quality Improvement (QI) process.  And some agencies have good compliance programs in place.  But we’ve found that most EMS agencies haven’t effectively closed the loop between QI and compliance.  This session will explore the importance of connecting your compliance activities to your QI program, and how you can make compliance an integral part of everyone’s job.  We’ll tell you how to implement critical Compliance Performance Indicators into your agency’s QI program and make it focus on more than clinical care alone.  $60.00