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Certification Reference
Topic Code
Title Certifications Credit Hours Topic Code Price

2026 Online Mandatory CEU Package


This package will provide you with all 4 mandatory CEUs required to maintain your Certified Ambulance Coder Status. This package also qualifies as 4 CEUs for Certified Ambulance Compliance Officers (CACO), Certified Ambulance Financial Officers (CAFO), and Certified Ambulance Privacy Officers (CAPO).

Included in this package are: 

  • Medicare & Reimbursement Update (1.5 hours)
  • Compliance Update (1.0 hours)
  • Privacy Update (.50 hours)

$375.00

CAC, CACO, CAFO, CAPO, CAPRO 4.00 Mandatory $375.00 Purchase

Dealing with Documentation Conflicts


What happens when you’re faced with inconsistent documentation?  What do you do when the dispatch documentation says one thing, the PCR says something else, and the PCS or facility records say something entirely different?  Conflicts in documentation can have many root causes, and we’ll explore those, and give you workable strategies for dealing with discord in the multiple sources of documentation you need in the billing process.

$60.00

 

CAC, CACO 1.50 Patient Care Documentation $60.00 Purchase

Hey Mr. Privacy...Can We Share That?


A potpourri session of questions we have received to address some of the common issues surrounding HIPAA. 

$30.00

CAC, CACO, CAPO 0.50 HIPAA $30.00 Purchase

Navigating the 60 Day Overpayment Rule


This lesson covers the Medicare regulations that provide extensive detail on how providers are required to detect, report and return Part B overpayments within 60 days of being identified.  

$85.00

CAC, CACO 1.00 Compliance $85.00 Purchase

Choose Your Own Compliance Adventure


Compliance adventures for your organization.  What you do affects many aspects of the organziation.  What will your adventure be?

$40.00

CAC, CACO 1.00 Compliance $40.00 Purchase

Applying Clinical Protocols in the Billing Process


What can make the difference between an ALS2 claim and an ALS1 claim?  Your agency’s clinical protocols.  Did you know that your system’s protocols can also affect the difference between what is considered ALS and BLS?  And local protocols can also determine what procedures are beyond the scope of a paramedic for proper coding of Specialty Care Transports (SCTs) under Medicare rules.  This session will offer a detailed look at the interaction between clinical protocols and proper billing – and help you make the most of these often-confusing principles.

$30.00

 

CAC, CACO, CAFO 0.50 Ambulance Billing Procedures $30.00 Purchase

The Government is Knocking


Why audits and investigations are scarier than lawsuits.  What is the difference between lawsuits and audits.

$40.00

CAC, CACO, CAFO, CAPO 1.00 Claims Review/Auditing $40.00 Purchase

The Five Biggest Compliance Mistakes Made by Fire-Based and Other Public EMS Agencies


This session will review the five biggest compliance mistakes we’ve seen in many fire-based and public-sector EMS agencies across the United States.

$40.00

CAC, CACO, CAFO 1.00 Compliance $40.00 Purchase

The Words Matter


Words are easy to take out of proper context and can be interpreted in different ways.  This session will help you to think like a lawyer.

$40.00

CAC, CACO 1.00 Other $40.00 Purchase

Billing for Non-Transport and Other Non-Traditional Services


Though Medicare still, for the most part, only reimburses for ambulance transports, many EMS agencies charge patients and other payers for non-transport services.  This may include “treat and release” services or fees for on-scene care, community paramedicine or Mobile Integrated Healthcare services, transports of flight crews and a host of other non-traditional services.  This session will help you understand the legal landscape for billing these non-transport services, and help you maximize the revenue to which your agency may be entitled.

$40.00

 

CAC, CACO, CAFO 1.00 Ambulance Billing Procedures $40.00 Purchase

Five Lessons Learned


From a recent false claims victory case.  When is a claim false?  Intentional fraud, deliberate indifference or reckless disregard for the truth and specific intent.

$40.00

CAC, CACO, CAPO 1.00 Claims Review/Auditing $40.00 Purchase

Cybercrime and Cybersecurity: Why Stealing Your Data is More Profitable Than Robbing a Bank


In this session, you’ll learn why the EMS industry is at a much greater risk for data theft and you’ll learn ways that hackers and your own employees could be exploiting your data.  Discover the tools you need to prevent your information from being stolen. 

$30.00

 

CAC, CACO, CAFO, CAPO 0.50 HIPAA $30.00 Purchase

Streamling Your Billing Office for Maximum Efficiency


Understanding what efficiency is….and is not.  Identify six key roadbloacks to improved efficiency in your billing office.  Provide action steps to improve efficiency.

$40.00

CAC, CACO, CAPO 1.00 Ambulance Billing Procedures $40.00 Purchase

Compliance Benchmarking: Using Data to Stop Trouble in its Tracks


Knowing how well your agency is performing when it comes to billing and compliance is critical.  Benchmarking not only helps you understand your agency’s financial performance, it can help you spot troubling trends before they consume you.  But knowing what to measure – and what the findings mean – is the key to successful compliance benchmarking.  This session will help you design an effective set of compliance benchmarks – and then use them to monitor performance and avoid trouble down the road.

$40.00

 

CAC, CACO, CAFO 1.00 Compliance $40.00 Purchase

Long COVID - 5 Workplace Law Trends That Will Impact EMS for Years to Come


The pandemic has changed the workplace over the “long haul.”  New issues have emerged related to work at home, scheduling, bonuses, recruitment and retention, safety, and time off for dealing with physical and emotional health issues. Issues that were once less important are now “front and center” in our EMS workplace. This session discusses the “hot topics” and the key legal changes that you need to know about when it comes to managing today’s post-COVID workplace. We’ll describe leadership strategies to embrace the new post-pandemic EMS workplace trends that will be with us well into the future.
$40.00

CAC, CACO, CAFO, CAPO 1.00 Other $40.00 Purchase

Making Sense of Signatures: AOBs, PCSs, ABNs, PCRs and More


Just about every type of EMS document, whether clinical or operational, requires signatures.  This session brings all of the various signature rules into one session and presents them all in a logical fashion that demystifies the whole process of maintaining signature compliance in all of your ambulance documentation. 

$85.00

 

CAC, CACO 1.00 Medicare Rules & Regulations $85.00 Purchase

How To Win Appeals


This lesson features practical, tested strategies for winning reimbursement appeals.

$40.00

 

CAC, CACO 1.00 Appeal Procedures $40.00 Purchase

ET3, Community Paramedicine, TNT, Cost Collection...


How ET3 and Community Paramedicine represent a shift toward a new way of thinking aobut EMS and true mobile healthcare delivery.  How cost data collection is the unifying principle as EMS moves to this bold new future.

$30.00

CAC, CACO, CAPO 0.50 Medicare Rules & Regulations $30.00 Purchase

Compliance Hotlines: How to Set One Up - and How it Can Save Your Agency


One of the OIG’s recommended elements of an effective compliance program is to have a compliance “hotline” in place.  Compliance hotlines can take many forms, and this session will explore the various options to help you set up a working program.  Most importantly, we’ll discuss how to handle compliance inquiries and complaints – including effective follow-up – to keep your problems “in house” whenever possible and reduce the chance of costly whistleblower complaints and government investigations and audits.

$40.00

 

CAC, CACO, CAFO, CAPO 1.00 Compliance $40.00 Purchase

Privacy Update - 2025


Not eligible for CAC mandatory or elective credit.

This lesson includes all of the HIPAA and privacy changes and new information for 2025. 

Not eligible for CAC mandatory or elective credit.

$110.00

CACO, CAPO 1.00 HIPAA $110.00 Purchase