CEU Catalog

Title Certification Topic Code Credit Hours
2025 Online Mandatory CEU Package CAC, CACO, CAFO Mandatory 4.00 Purchase
This package will provide you with all 4 mandatory CEUs required to maintain your Certified Ambulance Coder Status. This package also qualifies as 4 CEUs for Certified Ambulance Compliance Officers (CACO), and Certified Ambulance Financial Officers (CAFO) Included in this package are:  Medicare & Reimbursement Update (2.0 hours) Compliance Update (1.25 hours) Privacy Update (.75 hours) $375.00
Air Ambulance Elective CAC, CACO Medicare Rules & Regulations 1.00 Purchase
This lesson covers medical necessity and other hot topics in an era of increased scrutiny of air ambulance transportation. $40.00  
Ambulance Cost Data Collection CAC, CACO, CAFO, CAPO Ambulance Billing Procedures 1.00 Purchase
All you need to know about ambulance cost data collection.  What do you need to be doing now to prepare, what is the effective date and other pertinent information. $40.00
Applying Clinical Protocols in the Billing Process CAC, CACO, CAFO Ambulance Billing Procedures 0.50 Purchase
What can make the difference between an ALS2 claim and an ALS1 claim?  Your agency’s clinical protocols.  Did you know that your system’s protocols can also affect the difference between what is considered ALS and BLS?  And local protocols can also determine what procedures are beyond the scope of a paramedic for proper coding of Specialty Care Transports (SCTs) under Medicare rules.  This session will offer a detailed look at the interaction between clinical protocols and proper billing – and help you make the most of these often-confusing principles. $30.00  
Billing for Non-Transport and Other Non-Traditional Services CAC, CACO Ambulance Billing Procedures 1.00 Purchase
Though Medicare still, for the most part, only reimburses for ambulance transports, many EMS agencies charge patients and other payers for non-transport services.  This may include “treat and release” services or fees for on-scene care, community paramedicine or Mobile Integrated Healthcare services, transports of flight crews and a host of other non-traditional services.  This session will help you understand the legal landscape for billing these non-transport services, and help you maximize the revenue to which your agency may be entitled. $40.00  
Body Cameras in the Age of Privacy CAPO, CACO Compliance 1.00 Purchase
In light of well-publicized recent events, many EMS agencies are considering equipping providers with body cameras.  But, there are serious privacy concerns that come with using “body cams.”  In this timely discussion, we’ll examine the pros and cons of using body cameras and highlight exactly how HIPAA permits and limits their use.  We’ll discuss your duty to back up these recordings, how videos should be stored, and when you might have to redact recordings.   You’ll also learn when patients, and potentially the public, might have a right to body cam videos.      $40.00  
Can You Survive the Privacy Challenge CAC, CACO, CAPO HIPAA 1.00 Purchase
Real life scenarios are presented to help you understand the rules and regulations of HIPAA. $40.00
Choose Your Own Compliance Adventure CAC, CACO Compliance 1.00 Purchase
Compliance adventures for your organization.  What you do affects many aspects of the organziation.  What will your adventure be? $40.00
Commercial Payers: Top Payment and Compliance Issues CAC, CACO Compliance 1.50 Purchase
Even though Medicare is the single largest payer for most ambulance services, you can’t overlook the importance of properly navigating your commercial insurance claims.  This session will look at some of the most troubling commercial payer issues facing ambulance services, how your state law can affect the situation, and how to navigate this often difficult payment terrain. $60.00  
Compliance Benchmarking: Using Data to Stop Trouble in its Tracks CAC, CACO, CAFO Compliance 1.00 Purchase
Knowing how well your agency is performing when it comes to billing and compliance is critical.  Benchmarking not only helps you understand your agency’s financial performance, it can help you spot troubling trends before they consume you.  But knowing what to measure – and what the findings mean – is the key to successful compliance benchmarking.  This session will help you design an effective set of compliance benchmarks – and then use them to monitor performance and avoid trouble down the road. $40.00  
Compliance Hotlines: How to Set One Up - and How it Can Save Your Agency CACO, CAFO, CAPO Compliance 1.00 Purchase
One of the OIG’s recommended elements of an effective compliance program is to have a compliance “hotline” in place.  Compliance hotlines can take many forms, and this session will explore the various options to help you set up a working program.  Most importantly, we’ll discuss how to handle compliance inquiries and complaints – including effective follow-up – to keep your problems “in house” whenever possible and reduce the chance of costly whistleblower complaints and government investigations and audits. $40.00  
Compliance Update - 2025 CACO, CAFO, CAPO Compliance 1.50 Purchase
Not eligible for CAC mandatory or elective credit. This lesson includes all of the compliance changes and new information for 2024.  Not eligible for CAC mandatory or elective credit. $110.00
Creating Effective Compliance Training CAC, CACO, CAFO Compliance 1.00 Purchase
Making the message about compliance stick.  Types of compliance training for new hires, new programs, updates, ongoing refreshers, targeting training and remedial training. $40.00
Cybercrime and Cybersecurity: Why Stealing Your Data is More Profitable Than Robbing a Bank CAC, CACO, CAFO, CAPO HIPAA 0.50 Purchase
In this session, you’ll learn why the EMS industry is at a much greater risk for data theft and you’ll learn ways that hackers and your own employees could be exploiting your data.  Discover the tools you need to prevent your information from being stolen.  $30.00  
Dealing with Documentation Conflicts CAC, CACO Patient Care Documentation 1.50 Purchase
What happens when you’re faced with inconsistent documentation?  What do you do when the dispatch documentation says one thing, the PCR says something else, and the PCS or facility records say something entirely different?  Conflicts in documentation can have many root causes, and we’ll explore those, and give you workable strategies for dealing with discord in the multiple sources of documentation you need in the billing process. $60.00  
Dealing with Requests for Patient Information From Law Enforcement, Attorneys, Family Members and Others CAC, CAPO, CACO HIPAA 1.00 Purchase
Almost every EMS agency faces a daily challenge when they interact with the police and other law enforcement agencies who demand patient information from your organization or your crew members.  Another common situation is dealing with attorney requests for patient information.  Ambulance services also have to field requests from patients, family members, personal representatives and others. This session will cut through some of the fog that has fallen over these areas of HIPAA compliance, and tell you exactly in which circumstances you can release PHI to law enforcement officers, attorneys, patient representatives, and others.  We’ll also tell you how to properly document those disclosures so they can’t come back and bite you down the road. $40.00  
Documentation in an Electronic World CAC, CACO, CAPO Patient Care Documentation 1.00 Purchase
Customizing your ePCR to avoid compliance risk. $40.00
EMS Marketing & Compliance: Keeping Those Relationships on the Straight & Narrow CAC, CACO, CAFO Compliance 1.00 Purchase
As EMS agencies seek to market their services to facilities, payers, and others and at the same time differentiate their agencies from the competition, it is imperative to understand the legal and compliance boundaries that could pose risks. It is essential that marketing practices and business relationships are solidified in compliance with all applicable laws and ethical standards - especially when it comes to entities that refer patients and other business to your EMS agency. We’ll discuss what leaders, compliance officers, and marketers need to know to avoid getting into a sticky legal situation. $40.00
Ending the Transport Only Mindset: Revenue Models for Non-Transport Based Services CAC, CACO, CAFO, CAPO Other 1.00
The “non-transport” realm of our industry has truly taken off, and companies engaged in a variety of non-transport services – from telemedicine, home health, community care, mobile integrated healthcare and more - have developed unique and innovative ways to employ this line of service as a community asset that is also profitable. This session will tell you how they did it and provide you with examples of several delivery models that have proven to be successful. $40.00
ET3, Community Paramedicine, TNT, Cost Collection CAC, CACO, CAPO Medicare Rules & Regulations 0.50 Purchase
How ET3 and Community Paramedicine represent a shift toward a new way of thinking aobut EMS and true mobile healthcare delivery.  How cost data collection is the unifying principle as EMS moves to this bold new future. $30.00