CEU Catalog

Title Certification Topic Code Credit Hours
Five Lessons Learned CAC, CACO, CAPO Claims Review/Auditing 1.00 Purchase
From a recent false claims victory case.  When is a claim false?  Intentional fraud, deliberate indifference or reckless disregard for the truth and specific intent. $40.00
Hey Mr. Privacy...Can We Share That? CAC, CACO, CAPO HIPAA 0.50 Purchase
A potpourri session of questions we have received to address some of the common issues surrounding HIPAA.  $30.00
HIPAA's Dirty Dozen: Snooping and 11 Other Ways Your Staff are Putting Your Agency at Risk CAC, CAPO, CACO HIPAA 1.00 Purchase
When health care providers are asked about their biggest “HIPAA risk,” they typically think of headline-grabbing incidents like a major data breach.  Yet one of the most common HIPAA violations is “snooping,” where your own employees view the medical records of friends, coworkers and even celebrities. The reality is your staff members, not outside hackers, often pose the greatest risk to your patient data.  In this session, you’ll learn the 12 most common ways your staff members are setting you up for a HIPAA violation and get proven techniques to lessen your core risks.     $40.00
How EMS Telehealth Can Improve Care and Boost Your Bottom Line CAC, CACO, CAPO Other 1.00 Purchase
Likely enduring changes from COVID-19, what will stay forever, what is temporary.  Treatment in place via telehealth, transport to alternative desitinations though telehealth triage, more prudent use of ambulance services. $40.00
How Hospital Delays and Wall Time are Crippling EMS Systems CAC, CACO, CAFO, CAPO Other 1.00
Increased ambulance patient offload times are decimating our EMS agencies nationwide. Not only is it costing significant money, as EMS practitioners “stand on the wall” for hours waiting to transfer their patients, hospital bed delays compromise the availability of critical EMS services in the community and cause massive frustration and fatigue for our EMS practitioners. This “super session” will discuss the law, your rights as an EMS agency, and steps you can take to better deal with hospitals to help ensure your ambulances are turned around promptly and ready to answer the next call. $40.00
How to Prevent Lawyers From Screwing Up Your Revenue Cycle CAC, CACO Other 1.00 Purchase
Whether your patient was involved in an accident or you’re now taking him to court to collect an unpaid bill, there’s a chance that your patient is represented by legal counsel.  As much as your patient’s lawyer may try to convince you that you have no right to collect your payment, or tries to get you to hold off on collecting with a “letter of protection” or similar agreement, the truth is that having a lawyer in the picture doesn’t have to screw up your revenue cycle.  We’ll teach you how to get the money your agency is legally entitled to when your patient has a lawyer, and help you separate fact from legal baloney in the process.  $40.00  
How To Win Appeals CAC, CACO Appeal Procedures 1.00 Purchase
This lesson features practical, tested strategies for winning reimbursement appeals. $40.00  
Identifying and Using Compliance Champions Within Your Agency CAC, CACO, CAFO, CAPO Compliance 0.50 Purchase
How are compliance concerns reported and handled effectively within your organization and how to improve your compliance efforts using the folks already in your organization. $30.00
Long COVID - 5 Workplace Law Trends That Will Impact EMS for Years to Come CAC, CACO, CAFO, CAPO Other 1.00 Purchase
The pandemic has changed the workplace over the “long haul.”  New issues have emerged related to work at home, scheduling, bonuses, recruitment and retention, safety, and time off for dealing with physical and emotional health issues. Issues that were once less important are now “front and center” in our EMS workplace. This session discusses the “hot topics” and the key legal changes that you need to know about when it comes to managing today’s post-COVID workplace. We’ll describe leadership strategies to embrace the new post-pandemic EMS workplace trends that will be with us well into the future.$40.00
Making Sense of Signatures: AOBs, PCSs, ABNs, PCRs and More CAC, CACO Medicare Rules & Regulations 1.00 Purchase
Just about every type of EMS document, whether clinical or operational, requires signatures.  This session brings all of the various signature rules into one session and presents them all in a logical fashion that demystifies the whole process of maintaining signature compliance in all of your ambulance documentation.  $85.00  
Medicare Learning Network Web-Based Trainings CAC, CACO, CAFO, CAPO Other Details
Medicare Learning Network’s Web-Based Training Courses are designed for self-paced training via the Internet and provide information on a broad range of CMS topics for health care professionals and their staff.  Click HERE to see which Web-Based Trainings are approved for NAAC CEU Credit. Visit the Medicare Learning Network’s Web-Based Trainings page to learn more and view the trainings.   ALL CEUs from MLN are free of charge!  You will recieve a certificate of completion from MLN send that to CustomerServices@AmbulanceCompliance.com to receive your CEU certificate.  
Mythbusters CAC, CACO Compliance 1.00 Purchase
The truth behind common billing and compliance misconceptions. $40.00
Navigating the 60 Day Overpayment Rule CAC, CACO Compliance 1.00 Purchase
This lesson covers the Medicare regulations that provide extensive detail on how providers are required to detect, report and return Part B overpayments within 60 days of being identified.   $85.00
No More You Call, We Haul CAC, CACO Patient Care Documentation 0.50 Purchase
Documentation expectations for refusals, treatment-in-place, alternative destinations and other non-transport situations. $30.00
Non-Emergency Prior Authorization Program CAC, CACO Ambulance Billing Procedures 1.00 Purchase
This lesson covers the basics of Medicare’s Non-Emergency Prior Authorization Program, an anti-fraud program targeted at ambulance suppliers who transport patients on a scheduled, repetitive basis. $85.00    
One Quick Question CAC, CACO, CAPO Other 1.00 Purchase
For which there is no quick answer.  Your billing, compliance and privacy questions answered.  Seemingly “simple” but nothing is simple in ambulance billing and compliance.  How we analyze and come up with answers. $40.00
Part A vs. Part B: The Ins and Outs of Facility Billing Rules CAC, CACO, CAFO Ambulance Billing Procedures 1.00 Purchase
One of the foggiest areas of ambulance billing involves transports to and from medical facilities. This session address not only the rules, but also specific strategies to improve communication, and contracting tips to better solidify your revenue stream from this critical segment of your business. $90.00
Privacy Update - 2025 CACO, CAPO HIPAA 1.00 Purchase
Not eligible for CAC mandatory or elective credit. This lesson includes all of the HIPAA and privacy changes and new information for 2024.  Not eligible for CAC mandatory or elective credit. $110.00
PWW Media Compliance in 911 Contracts CAC, CACO Compliance 1.50 Details
The landmark case involved allegations that a local agency received kickbacks in awarding a contract to a vendor.  Though there were many unique aspects of that EMS system that made the government’s case highly questionable, there are nevertheless many important principles of compliance that must be followed whenever an ambulance company enters into a contract – or even an unwritten arrangement - to provide EMS in a community.  $129.00
PWW Media ED Wait Times and the Ambulance Patient Offload Crisis: What EMS Needs to Know Webinar Recording CAC, CACO, CAPO ICD/Condition Coding 1.50 Details
Prolonged patient offload times are an increasing challenge for EMS systems as the delta wave of COVID cases crushes emergency departments throughout the country.  Unprecedented patient volumes in often understaffed EDs are causing an EMS crisis as ambulances are being tied up for extended wait times, sometimes for hours on end. EMS crew members are being told they must wait with their patients – sometimes even in their ambulances – until the ED staff is ready to accept them. Nationwide reports indicate that many EMS agencies, and individual EMS practitioners, are stressed to the breaking point $129.00