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2025 Online Mandatory CEU Package
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CAC, CACO, CAFO |
Mandatory |
4.00 |
Purchase |
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This package will provide you with all 4 mandatory CEUs required to maintain your Certified Ambulance Coder Status. This package also qualifies as 4 CEUs for Certified Ambulance Compliance Officers (CACO), and Certified Ambulance Financial Officers (CAFO)
Included in this package are:
Medicare & Reimbursement Update (2.0 hours)
Compliance Update (1.25 hours)
Privacy Update (.75 hours)
$375.00
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Ambulance Cost Data Collection
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CAC, CACO, CAFO, CAPO |
Ambulance Billing Procedures |
1.00 |
Purchase |
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All you need to know about ambulance cost data collection. What do you need to be doing now to prepare, what is the effective date and other pertinent information.
$40.00
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Applying Clinical Protocols in the Billing Process
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CAC, CACO, CAFO |
Ambulance Billing Procedures |
0.50 |
Purchase |
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What can make the difference between an ALS2 claim and an ALS1 claim? Your agency’s clinical protocols. Did you know that your system’s protocols can also affect the difference between what is considered ALS and BLS? And local protocols can also determine what procedures are beyond the scope of a paramedic for proper coding of Specialty Care Transports (SCTs) under Medicare rules. This session will offer a detailed look at the interaction between clinical protocols and proper billing – and help you make the most of these often-confusing principles.
$30.00
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Compliance Benchmarking: Using Data to Stop Trouble in its Tracks
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CAC, CACO, CAFO |
Compliance |
1.00 |
Purchase |
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Knowing how well your agency is performing when it comes to billing and compliance is critical. Benchmarking not only helps you understand your agency’s financial performance, it can help you spot troubling trends before they consume you. But knowing what to measure – and what the findings mean – is the key to successful compliance benchmarking. This session will help you design an effective set of compliance benchmarks – and then use them to monitor performance and avoid trouble down the road.
$40.00
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Compliance Hotlines: How to Set One Up - and How it Can Save Your Agency
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CACO, CAFO, CAPO |
Compliance |
1.00 |
Purchase |
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One of the OIG’s recommended elements of an effective compliance program is to have a compliance “hotline” in place. Compliance hotlines can take many forms, and this session will explore the various options to help you set up a working program. Most importantly, we’ll discuss how to handle compliance inquiries and complaints – including effective follow-up – to keep your problems “in house” whenever possible and reduce the chance of costly whistleblower complaints and government investigations and audits.
$40.00
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Compliance Update - 2025
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CACO, CAFO, CAPO |
Compliance |
1.50 |
Purchase |
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Not eligible for CAC mandatory or elective credit.
This lesson includes all of the compliance changes and new information for 2025.
Not eligible for CAC mandatory or elective credit.
$145.00
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Creating Effective Compliance Training
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CAC, CACO, CAFO |
Compliance |
1.00 |
Purchase |
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Making the message about compliance stick. Types of compliance training for new hires, new programs, updates, ongoing refreshers, targeting training and remedial training.
$40.00
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Cybercrime and Cybersecurity: Why Stealing Your Data is More Profitable Than Robbing a Bank
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CAC, CACO, CAFO, CAPO |
HIPAA |
0.50 |
Purchase |
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In this session, you’ll learn why the EMS industry is at a much greater risk for data theft and you’ll learn ways that hackers and your own employees could be exploiting your data. Discover the tools you need to prevent your information from being stolen.
$30.00
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EMS Marketing & Compliance: Keeping Those Relationships on the Straight & Narrow
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CAC, CACO, CAFO |
Compliance |
1.00 |
Purchase |
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As EMS agencies seek to market their services to facilities, payers, and others and at the same time differentiate their agencies from the competition, it is imperative to understand the legal and compliance boundaries that could pose risks. It is essential that marketing practices and business relationships are solidified in compliance with all applicable laws and ethical standards - especially when it comes to entities that refer patients and other business to your EMS agency. We’ll discuss what leaders, compliance officers, and marketers need to know to avoid getting into a sticky legal situation.
$40.00
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Ending the Transport Only Mindset: Revenue Models for Non-Transport Based Services
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CAC, CACO, CAFO, CAPO |
Other |
1.00 |
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The “non-transport” realm of our industry has truly taken off, and companies engaged in a variety of non-transport services – from telemedicine, home health, community care, mobile integrated healthcare and more - have developed unique and innovative ways to employ this line of service as a community asset that is also profitable. This session will tell you how they did it and provide you with examples of several delivery models that have proven to be successful.
$40.00
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How Hospital Delays and Wall Time are Crippling EMS Systems
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CAC, CACO, CAFO, CAPO |
Other |
1.00 |
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Increased ambulance patient offload times are decimating our EMS agencies nationwide. Not only is it costing significant money, as EMS practitioners “stand on the wall” for hours waiting to transfer their patients, hospital bed delays compromise the availability of critical EMS services in the community and cause massive frustration and fatigue for our EMS practitioners. This “super session” will discuss the law, your rights as an EMS agency, and steps you can take to better deal with hospitals to help ensure your ambulances are turned around promptly and ready to answer the next call.
$40.00
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Identifying and Using Compliance Champions Within Your Agency
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CAC, CACO, CAFO, CAPO |
Compliance |
0.50 |
Purchase |
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How are compliance concerns reported and handled effectively within your organization and how to improve your compliance efforts using the folks already in your organization.
$30.00
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Long COVID - 5 Workplace Law Trends That Will Impact EMS for Years to Come
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CAC, CACO, CAFO, CAPO |
Other |
1.00 |
Purchase |
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The pandemic has changed the workplace over the “long haul.” New issues have emerged related to work at home, scheduling, bonuses, recruitment and retention, safety, and time off for dealing with physical and emotional health issues. Issues that were once less important are now “front and center” in our EMS workplace. This session discusses the “hot topics” and the key legal changes that you need to know about when it comes to managing today’s post-COVID workplace. We’ll describe leadership strategies to embrace the new post-pandemic EMS workplace trends that will be with us well into the future.$40.00
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Medicare Learning Network Web-Based Trainings
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CAC, CACO, CAFO, CAPO |
Other |
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Details |
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Medicare Learning Network’s Web-Based Training Courses are designed for self-paced training via the Internet and provide information on a broad range of CMS topics for health care professionals and their staff. Click HERE to see which Web-Based Trainings are approved for NAAC CEU Credit.
Visit the Medicare Learning Network’s Web-Based Trainings page to learn more and view the trainings.
ALL CEUs from MLN are free of charge! You will recieve a certificate of completion from MLN send that to CustomerServices@AmbulanceCompliance.com to receive your CEU certificate.
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Part A vs. Part B: The Ins and Outs of Facility Billing Rules
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CAC, CACO, CAFO |
Ambulance Billing Procedures |
1.00 |
Purchase |
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One of the foggiest areas of ambulance billing involves transports to and from medical facilities. This session address not only the rules, but also specific strategies to improve communication, and contracting tips to better solidify your revenue stream from this critical segment of your business.
$90.00
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Seven Essential Habits of an Effective Compliance Officer
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CACO, CAFO |
Compliance |
1.00 |
Purchase |
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The compliance officer is key in helping your agency meet its legal obligations and reduce the risks of whistleblower cases, negative audit outcomes and costly government investigations. However, the compliance officer position has to be more than just “another job duty” for an already-overworked management employee – it has to be handled with care and skill. This session will cover the seven essential habits of an effective compliance officer – come and see how you measure up, or where you can improve.
$40.00
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The Five Biggest Compliance Mistakes Made By Fire-Based and Other Public EMS Agencies
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CAC, CACO, CAFO |
Compliance |
1.00 |
Purchase |
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This session will review the five biggest compliance mistakes we’ve seen in many fire-based and public-sector EMS agencies across the United States.
$40.00
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The Government is Knocking
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CAC, CACO, CAFO, CAPO |
Claims Review/Auditing |
1.00 |
Purchase |
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Why audits and investigations are scarier than lawsuits. What is the difference between lawsuits and audits.
$40.00
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We Need to Know! Getting Better Patient Information From Facilities
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CAC, CACO, CAFO |
Patient Care Documentation |
1.00 |
Purchase |
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A major obstacle to accurately assessing and processing ambulance claims is getting the information we need from facilities. This session will discuss strategies to improve the “flow of information” and outline examples of the good, bad, and the “nonresponsive” information that EMS agencies get from their partner facilities. We will also address specific documentation that you can obtain from those facilities to help support claims for payment for the valuable services that you provide to the facility’s patients.
$40.00
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We Want Our Money: 10 Strategies for Effective Collections When the Patient and the Payer Won't Pay
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CAC, CAFO |
Other |
1.00 |
Purchase |
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The good news is that fewer patient accounts are self-pay. But the bad news is that many commercial payers send payment directly to the patient, and your billers are left chasing down the patient for your agency’s money. And with increasing deductibles and copayments under the ACA, patient balances can’t be neglected. This session will review ten effective strategies for collecting unpaid balances within the law – and help your agency avoid taking a hit on those “tough” accounts.
$40.00
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