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Air Ambulance Elective
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CAC, CACO |
Medicare Rules & Regulations |
1.00 |
Purchase |
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This lesson covers medical necessity and other hot topics in an era of increased scrutiny of air ambulance transportation.
$40.00
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Ambulance Cost Data Collection
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CAC, CACO, CAFO, CAPO |
Ambulance Billing Procedures |
1.00 |
Purchase |
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All you need to know about ambulance cost data collection. What do you need to be doing now to prepare, what is the effective date and other pertinent information.
$40.00
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Billing for Non-Transport and Other Non-Traditional Services
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CAC, CACO |
Ambulance Billing Procedures |
1.00 |
Purchase |
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Though Medicare still, for the most part, only reimburses for ambulance transports, many EMS agencies charge patients and other payers for non-transport services. This may include “treat and release” services or fees for on-scene care, community paramedicine or Mobile Integrated Healthcare services, transports of flight crews and a host of other non-traditional services. This session will help you understand the legal landscape for billing these non-transport services, and help you maximize the revenue to which your agency may be entitled.
$40.00
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Body Cameras in the Age of Privacy
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CAPO, CACO |
Compliance |
1.00 |
Purchase |
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In light of well-publicized recent events, many EMS agencies are considering equipping providers with body cameras. But, there are serious privacy concerns that come with using “body cams.” In this timely discussion, we’ll examine the pros and cons of using body cameras and highlight exactly how HIPAA permits and limits their use. We’ll discuss your duty to back up these recordings, how videos should be stored, and when you might have to redact recordings. You’ll also learn when patients, and potentially the public, might have a right to body cam videos.
$40.00
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Can You Survive the Privacy Challenge
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CAC, CACO, CAPO |
HIPAA |
1.00 |
Purchase |
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Real life scenarios are presented to help you understand the rules and regulations of HIPAA.
$40.00
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Choose Your Own Compliance Adventure
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CAC, CACO |
Compliance |
1.00 |
Purchase |
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Compliance adventures for your organization. What you do affects many aspects of the organziation. What will your adventure be?
$40.00
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Compliance Benchmarking: Using Data to Stop Trouble in its Tracks
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CAC, CACO, CAFO |
Compliance |
1.00 |
Purchase |
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Knowing how well your agency is performing when it comes to billing and compliance is critical. Benchmarking not only helps you understand your agency’s financial performance, it can help you spot troubling trends before they consume you. But knowing what to measure – and what the findings mean – is the key to successful compliance benchmarking. This session will help you design an effective set of compliance benchmarks – and then use them to monitor performance and avoid trouble down the road.
$40.00
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Compliance Hotlines: How to Set One Up - and How it Can Save Your Agency
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CACO, CAFO, CAPO |
Compliance |
1.00 |
Purchase |
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One of the OIG’s recommended elements of an effective compliance program is to have a compliance “hotline” in place. Compliance hotlines can take many forms, and this session will explore the various options to help you set up a working program. Most importantly, we’ll discuss how to handle compliance inquiries and complaints – including effective follow-up – to keep your problems “in house” whenever possible and reduce the chance of costly whistleblower complaints and government investigations and audits.
$40.00
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Creating Effective Compliance Training
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CAC, CACO, CAFO |
Compliance |
1.00 |
Purchase |
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Making the message about compliance stick. Types of compliance training for new hires, new programs, updates, ongoing refreshers, targeting training and remedial training.
$40.00
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Dealing with Requests for Patient Information From Law Enforcement, Attorneys, Family Members and Others
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CAC, CAPO, CACO |
HIPAA |
1.00 |
Purchase |
|
Almost every EMS agency faces a daily challenge when they interact with the police and other law enforcement agencies who demand patient information from your organization or your crew members. Another common situation is dealing with attorney requests for patient information. Ambulance services also have to field requests from patients, family members, personal representatives and others. This session will cut through some of the fog that has fallen over these areas of HIPAA compliance, and tell you exactly in which circumstances you can release PHI to law enforcement officers, attorneys, patient representatives, and others. We’ll also tell you how to properly document those disclosures so they can’t come back and bite you down the road.
$40.00
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Documentation in an Electronic World
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CAC, CACO, CAPO |
Patient Care Documentation |
1.00 |
Purchase |
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Customizing your ePCR to avoid compliance risk.
$40.00
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EMS Marketing & Compliance: Keeping Those Relationships on the Straight & Narrow
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CAC, CACO, CAFO |
Compliance |
1.00 |
Purchase |
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As EMS agencies seek to market their services to facilities, payers, and others and at the same time differentiate their agencies from the competition, it is imperative to understand the legal and compliance boundaries that could pose risks. It is essential that marketing practices and business relationships are solidified in compliance with all applicable laws and ethical standards - especially when it comes to entities that refer patients and other business to your EMS agency. We’ll discuss what leaders, compliance officers, and marketers need to know to avoid getting into a sticky legal situation.
$40.00
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Ending the Transport Only Mindset: Revenue Models for Non-Transport Based Services
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CAC, CACO, CAFO, CAPO |
Other |
1.00 |
|
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The “non-transport” realm of our industry has truly taken off, and companies engaged in a variety of non-transport services – from telemedicine, home health, community care, mobile integrated healthcare and more - have developed unique and innovative ways to employ this line of service as a community asset that is also profitable. This session will tell you how they did it and provide you with examples of several delivery models that have proven to be successful.
$40.00
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Five Lessons Learned
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CAC, CACO, CAPO |
Claims Review/Auditing |
1.00 |
Purchase |
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From a recent false claims victory case. When is a claim false? Intentional fraud, deliberate indifference or reckless disregard for the truth and specific intent.
$40.00
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HIPAA's Dirty Dozen: Snooping and 11 Other Ways Your Staff are Putting Your Agency at Risk
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CAC, CAPO, CACO |
HIPAA |
1.00 |
Purchase |
|
When health care providers are asked about their biggest “HIPAA risk,” they typically think of headline-grabbing incidents like a major data breach. Yet one of the most common HIPAA violations is “snooping,” where your own employees view the medical records of friends, coworkers and even celebrities. The reality is your staff members, not outside hackers, often pose the greatest risk to your patient data. In this session, you’ll learn the 12 most common ways your staff members are setting you up for a HIPAA violation and get proven techniques to lessen your core risks.
$40.00
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How EMS Telehealth Can Improve Care and Boost Your Bottom Line
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CAC, CACO, CAPO |
Other |
1.00 |
Purchase |
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Likely enduring changes from COVID-19, what will stay forever, what is temporary. Treatment in place via telehealth, transport to alternative desitinations though telehealth triage, more prudent use of ambulance services.
$40.00
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How Hospital Delays and Wall Time are Crippling EMS Systems
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CAC, CACO, CAFO, CAPO |
Other |
1.00 |
|
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Increased ambulance patient offload times are decimating our EMS agencies nationwide. Not only is it costing significant money, as EMS practitioners “stand on the wall” for hours waiting to transfer their patients, hospital bed delays compromise the availability of critical EMS services in the community and cause massive frustration and fatigue for our EMS practitioners. This “super session” will discuss the law, your rights as an EMS agency, and steps you can take to better deal with hospitals to help ensure your ambulances are turned around promptly and ready to answer the next call.
$40.00
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How to Prevent Lawyers From Screwing Up Your Revenue Cycle
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CAC, CACO |
Other |
1.00 |
Purchase |
|
Whether your patient was involved in an accident or you’re now taking him to court to collect an unpaid bill, there’s a chance that your patient is represented by legal counsel. As much as your patient’s lawyer may try to convince you that you have no right to collect your payment, or tries to get you to hold off on collecting with a “letter of protection” or similar agreement, the truth is that having a lawyer in the picture doesn’t have to screw up your revenue cycle. We’ll teach you how to get the money your agency is legally entitled to when your patient has a lawyer, and help you separate fact from legal baloney in the process.
$40.00
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How To Win Appeals
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CAC, CACO |
Appeal Procedures |
1.00 |
Purchase |
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This lesson features practical, tested strategies for winning reimbursement appeals.
$40.00
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Long COVID - 5 Workplace Law Trends That Will Impact EMS for Years to Come
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CAC, CACO, CAFO, CAPO |
Other |
1.00 |
Purchase |
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The pandemic has changed the workplace over the “long haul.” New issues have emerged related to work at home, scheduling, bonuses, recruitment and retention, safety, and time off for dealing with physical and emotional health issues. Issues that were once less important are now “front and center” in our EMS workplace. This session discusses the “hot topics” and the key legal changes that you need to know about when it comes to managing today’s post-COVID workplace. We’ll describe leadership strategies to embrace the new post-pandemic EMS workplace trends that will be with us well into the future.$40.00
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