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We Want Our Money: 10 Strategies for Effective Collections When the Patient and the Payer Won't Pay
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CAC, CAFO |
Other |
1.00 |
Purchase |
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The good news is that fewer patient accounts are self-pay. But the bad news is that many commercial payers send payment directly to the patient, and your billers are left chasing down the patient for your agency’s money. And with increasing deductibles and copayments under the ACA, patient balances can’t be neglected. This session will review ten effective strategies for collecting unpaid balances within the law – and help your agency avoid taking a hit on those “tough” accounts.
$40.00
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Where Compliance Meets QI: Implementing Compliance Performance Indicators
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CAC, CACO, CAFO |
Compliance |
1.50 |
Purchase |
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Most EMS agencies have a robust Quality Improvement (QI) process. And some agencies have good compliance programs in place. But we’ve found that most EMS agencies haven’t effectively closed the loop between QI and compliance. This session will explore the importance of connecting your compliance activities to your QI program, and how you can make compliance an integral part of everyone’s job. We’ll tell you how to implement critical Compliance Performance Indicators into your agency’s QI program and make it focus on more than clinical care alone.
$60.00
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Your Rights AND Obligations in a Government Investigation
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CAC, CACO, CAFO, CAPO |
Other |
1.00 |
Purchase |
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The dreaded “knock on the door” arrives – someone with a badge, a gun and a search warrant arrives at your office looking for mountains of documents and files in a government investigation. Or, a strange document called a “subpoena duces tecum” arrives in your mail. Or perhaps a federal investigator shows up on your biller’s doorstep one evening asking questions. What next? Are your employees compelled to speak to the agents? What documents must be turned over and what documents are protected by legal privileges? Can they take my computers, hard drives or other equipment? What are the consequences for not complying with a subpoena or search warrant? This session will help your agency formulate a comprehensive “response plan” should that unpleasant day come.
$40.00
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